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The Five Star Employer Attraction Quiz

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1.

We put employees first, customers second.

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2.

Our turnover is at least 20% less than our industry’s average.

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3.

We always look for reasons to recognize people for doing a good job and reward them the way they want to be rewarded.

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4.

Our supervisors know their employees’ career goals.

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5.

We look for reasons to celebrate wins and ours is a fun place to work.

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6.

We give our people a great deal of respect by making the time to listen, taking what they say seriously, and implementing their ideas whenever possible.

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7.

Many of the people who leave us for employment elsewhere end up coming back to work for us.

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8.

We expect a great deal from our people and give them the tools they need to achieve their objectives.

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9.

We recognize employees truly are our most important assets.

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10.

If we make a hiring mistake, we correct it as quickly as possible.

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The Five Star Employer Recruiting Quiz

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1.

It is easy to apply for a job with our organization.

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2.

We use a lot of different recruiting methods (signage, print ads, job boards, our website, employee referrals, etc.)

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3.

We’re always looking for good people, even when we don’t need any.

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4.

Our employees are our best source of job applicants.

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5.

All our locations recruit for all other locations and all our employees know what to do when someone comes in looking for work.

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6.

We know where our best employees come from.

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7.

We don’t allow applicants to take application blanks home.

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8.

We know our Unique Selling Points and build our recruiting messages around these strengths.

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9.

Our managers have recruiting objectives and are accountable for them.

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10.

We know who competes with us for new hires, what they offer that we don’t, and what we offer that they don’t.“A problem well-stated is a problem half-solved.” ~Charles Kettering

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The Five Star Employer Selection Quiz

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1.

It’s hard to get a job with our organization.

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2.

We explain our hiring process to job applicants early in the hiring process.

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3.

All of our hiring materials are professional and make a good first impression.

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4.

We know testing is the most reliable predictor of success on the job.

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5.

We test for whatever it takes to succeed in the position (mental and physical capacities, attitudes, personality traits, and/or skills).

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6.

We have a structured interview question set and use it.

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7.

Our managers have been trained in effective interviewing skills and know the basics of employment law as it applies to questions they can and cannot ask.

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8.

We use positioning to control the interview, relax the applicant, and get truthful answers to our questions.

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9.

We always check references.

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10.

New employees know what will be expected of them before they start.

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The Five Star Employer Retention Quiz

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1.

All our managers have had training in employee management and motivation skills.

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2.

We hire people who want to do more than the job we hire them for.

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3.

We have an excellent orientation program and make sure a new employee’s first days on the job are positive experiences.

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4.

We take training seriously and offer continuing education as well as training and cross-training opportunities.

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5.

We make regular use of Stay Interviews to minimize the use of Exit Interviews.

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6.

Our policies and procedures are written for the benefit of employees as well as for the company.

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7.

We pay a fair wage and all employees understand what it takes to be promoted as well as when and how merit increases are earned.

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8.

We hold our managers responsible for retention.

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9.

Performance appraisals are not just a once-a-year event; we make sure people know where they stand at all times.

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10.

We manage people the way they want to be managed.